This website contains nicotine products intended for adults 18 years of age and older only.Please ensure you are 18 years of age or older to continue.
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We currently deliver to addresses within the United Kingdom only (including Northern Ireland).
We do not deliver to:
We offer the following delivery options:
Estimated delivery times:
Free sample or promotional orders may be shipped via standard delivery (2–4 working days).
Please note: delivery timelines are estimates and not guaranteed.
If no one is available to receive the delivery:
If you:
We may:
As our products contain nicotine:
We are not responsible for delays caused by:
If your order has not arrived within 5 working days of dispatch, please contact us.
You have the right to cancel your order within 14 days of receiving your goods.
Due to hygiene and safety reasons:
To be eligible for a return:
You are responsible for return shipping costs unless the product is faulty.
To initiate a return, please contact us at:[email protected]
We will provide return instructions.
If your return is approved:
If your order is:
Please contact us as soon as possible.
We may offer:
Return shipping for faulty items will be covered by us.
If you have any concerns, please contact us:
Email: [email protected]
We aim to resolve complaints within 14 days.
Nothing in this policy affects your statutory rights under UK consumer law, including the Consumer Contracts Regulations.
