This Cookie Policy explains how VITANICVISION (UK) LIMITED (“we”, “us”, “our”) uses cookies and similar technologies on our website.
Cookies help us provide, protect and improve our website, remember your preferences, understand how visitors use our site, and where permitted, deliver more relevant content and advertising.
This Cookie Policy should be read together with our Privacy Policy, which explains how we use personal information collected through cookies and similar technologies.
2. What Are Cookies?
Cookies are small text files placed on your browser, computer, or device when you visit a website. They allow a website to recognise your device and store certain information about your preferences or past actions.
We also use similar technologies, such as:
pixels
tags
web beacons
local storage technologies
For simplicity, we refer to all of these as “cookies” in this Policy.
Cookies may be:
Session cookies, which expire when you close your browser
Persistent cookies, which remain on your device for a set period or until deleted
Cookies may also be:
First-party cookies, set by us
Third-party cookies, set by service providers or partners
3. How We Use Cookies
We use cookies for the following purposes:
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly. They may be used to:
remember your cookie preferences
support site security
enable checkout
maintain login sessions
support age-gate or age verification functionality
detect fraud or misuse
These cookies do not require consent where they are strictly necessary.
3.2 Analytics and Performance Cookies
These cookies help us understand how visitors use our website, including:
which pages are visited
how users move through the site
where errors occur
how the site performs
This helps us improve the website and user experience.
3.3 Functional Cookies
These cookies help us remember your settings and improve functionality, such as:
saved preferences
language or region settings
account-related functionality
improved site performance
3.4 Personalisation Cookies
These cookies help us understand your interests and interactions so we can:
personalise content
improve product recommendations
tailor your website experience
3.5 Advertising and Targeting Cookies
These cookies may be set by us or our advertising partners to:
show you relevant adverts on our site or other websites
measure campaign effectiveness
limit how often you see an advert
build a profile of your interests
These cookies may track your browsing across websites and services.
4. Legal Basis for Using Cookies
We use cookies based on the following legal bases:
4.1 Strictly Necessary Cookies
We use strictly necessary cookies where needed:
to provide core website functionality
to comply with legal obligations
to protect the security and integrity of our website
4.2 Optional Cookies
We use analytics, functional, personalisation and targeting cookies only where you have provided consent, where required by law.
You may withdraw your consent at any time.
5. Cookie Consent and Settings
When you first visit our website, you will be presented with a cookie banner or preference centre.
You can choose to:
accept all cookies
reject non-essential cookies
manage your cookie preferences by category
You can update your preferences at any time by clicking the Cookie Settings link on our website.
If you withdraw consent, we will stop using non-essential cookies going forward, although existing cookies may remain on your device until they expire or are deleted.
6. Third-Party Cookies
We may allow selected third parties to place cookies on our website, including providers of:
analytics services
payment services
advertising services
social media integrations
website performance tools
These third parties may collect information directly from your browser or device in accordance with their own privacy and cookie policies.
Depending on the tools we use, these providers may include services such as:
Google Analytics
Google Ads
Meta Pixel
Klaviyo
Shopify
Adobe
payment and fraud prevention providers
You should review the relevant third-party policies for more information.
7. Email Tracking
Some emails we send may contain tracking technologies such as:
tracking links
web beacons
open-tracking pixels
These help us understand:
whether an email was opened
whether links were clicked
how our communications perform
You can avoid this by:
Unsubscribing from marketing emails
disabling automatic image loading in your email client where available
8. How to Control or Delete Cookies
You can control cookies in several ways:
8.1 Through Our Cookie Settings Tool
You can manage your cookie choices at any time using the Cookie Settings link on our website.
8.2 Through Your Browser Settings
Most browsers allow you to:
block cookies
delete cookies
set alerts before cookies are stored
Please note that blocking some cookies may affect the functionality of the website.
8.3 Third-Party Opt-Out Tools
Some third-party providers offer opt-out tools for analytics or advertising cookies.
For example, you may be able to opt out through the relevant provider’s settings or browser add-ons.
9. Consequences of Disabling Cookies
If you disable or reject strictly necessary cookies, some parts of the website may not function properly, including:
login
checkout
account features
age verification
security features
If you reject non-essential cookies, the website will still function, but:
some personalisation features may not work
analytics data may be limited
advertising may be less relevant
10. How We Use Information Collected Through Cookies
Information collected through cookies may be used to:
operate and secure the website
remember your preferences
verify age-related interactions
improve performance and usability
analyse traffic and behaviour
personalise content and recommendations
measure marketing effectiveness
prevent fraud and abuse
Where cookie-related information is personal information, we handle it in accordance with our Privacy Policy.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time.
Any changes will be posted on this page and will take effect when published, unless otherwise stated.
12. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
VITANICVISION (UK) LIMITED DEPT 4137, 196 HIGH ROAD WOOD GREEN LONDON UNITED KINGDOM N22 8HH Email: cs@qola.com/uk
ADULTS ONLY
This website contains nicotine products intended for adults 18 years of age and older only. Please ensure you are 18 years of age or older to continue.
