1.1 These Terms & Conditions (“Terms”) set out the rules governing your use of our website https://uk.qola.com/uk/ (the “Site”), whether you access it as a guest or a registered user.
1.2 By accessing or using our Site, you confirm that you accept these Terms and agree to comply with them. If you do not agree, you must stop using the Site immediately.
1.3 Where you purchase products through our Site, separate terms relating to Terms and Conditions of Sales will also apply.
2. About Us
This Site is operated by VITANICVISION (UK) LIMITED (“we”, “us”, “our”).
We are registered in England and Wales. Registered office: DEPT 4137, 196 HIGH ROAD WOOD GREEN LONDON UNITED KINGDOM N22 8HH Email: cs@qola.com/uk
3. Access to the Site
3.1 You may only use this Site for personal and non-commercial purposes.
3.2 You must be at least 18 years old to access or use this Site or to purchase any products.
3.3 We provide access to the Site on a temporary basis and may suspend, withdraw, or modify the Site (in whole or in part) without notice.
3.4 We do not guarantee uninterrupted access and are not liable if the Site is unavailable at any time.
3.5 You are responsible for ensuring that anyone accessing the Site through your connection is aware of and complies with these Terms.
4. Account Registration
4.1 You may be required to register an account to access certain features or services.
4.2 When creating an account, you must ensure that all information provided is accurate and up to date. You must not impersonate another individual or provide false details.
4.3 By registering, you agree that:
Your account is personal and must not be shared
You are responsible for safeguarding your login credentials
You must notify us immediately if you suspect unauthorised access
4.4 You are responsible for keeping your details up to date.
5. Suspension or Termination
5.1 You may close your account at any time by contacting us.
5.2 We reserve the right to suspend or terminate your account if you breach these Terms or for any other legitimate reason.
6. Acceptable Use
You agree to use the Site only for lawful purposes. You must not:
Infringe the rights of others
Engage in unlawful or harmful conduct
Use the Site to distribute spam or unauthorised promotions
Misrepresent your relationship with us
Upload or transmit malicious software
Copy, reproduce or exploit any part of the Site for commercial purposes
You must not attempt to damage, disrupt or gain unauthorised access to the Site or related systems.
7. Intellectual Property
7.1 All content on the Site, including text, images, graphics, branding and software, is owned by or licensed to us.
7.2 You may view, download or print content for personal use only.
7.3 You must not reproduce, distribute, modify or use our content for commercial purposes without permission.
7.4 Any breach of this section may result in termination of your right to use the Site.
8. Changes to the Site
We may update or modify the Site and its content at any time. We do not guarantee that all content will always be current or accurate.
9. Liability
9.1 To the extent permitted by law, we are not liable for any loss or damage arising from your use of, or inability to use, the Site.
9.2 We provide the Site for personal use only. We are not responsible for business-related losses, including loss of profits, revenue, or opportunities.
9.3 While we make reasonable efforts to ensure the accuracy of content, we do not guarantee that the Site is free from errors or omissions.
9.4 We are not liable for any damage caused by viruses or harmful material resulting from your use of the Site.
9.5 Nothing in these Terms limits liability where it would be unlawful to do so.
10. Reliance on Information
Content on the Site is provided for general information only and should not be relied upon as professional or medical advice.
11. Events Beyond Our Control
We are not responsible for failure or delay in performing our obligations where this is caused by circumstances outside our control, including but not limited to natural events, industrial disputes, or regulatory changes.
12. Indemnity
You agree to indemnify us against any losses, damages or costs arising from your breach of these Terms or misuse of the Site.
13. Links to Our Site
You may link to our homepage provided this is done fairly and legally and does not damage our reputation.
You must not suggest any endorsement or association where none exists.
14. Third-Party Links
Our Site may include links to third-party websites. These are provided for convenience only, and we have no control over their content or policies.
15. Privacy & Cookies
Your personal data is processed in accordance with our Privacy Policy and Cookie Policy.
16. General Terms
16.1 If any provision of these Terms is found to be invalid, the remaining provisions will continue to apply.
16.2 Our failure to enforce any provision does not constitute a waiver of our rights.
16.3 You may not transfer your rights under these Terms without our consent.
16.4 We may transfer our rights and obligations under these Terms at any time.
16.5 These Terms do not give any rights to third parties.
16.6 We may revise these Terms from time to time.
17. Governing Law
These Terms are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.
18. Contact Us
If you have any questions regarding these Terms, please contact us:
Email: cs@qola.com/uk
ADULTS ONLY
This website contains nicotine products intended for adults 18 years of age and older only. Please ensure you are 18 years of age or older to continue.
